Privacy Policy
This privacy policy describes how Strength + Wellness Collective (“Company”) collects, uses, and protects personal information of users of our website and related services.
What We Collect
We collect information primarily through our Mindbody integration and website:
- Basic information: name, contact details, and demographic information
- Booking information: class registrations and service appointments
- Technical data: device information, browser type, and website interaction
- Third-party information: data shared when signing up through social media platforms
Use of Personal Information
Your information helps us:
- Manage class bookings and appointments
- Provide customer service and support
- Send important updates about classes and services
- Process payments and maintain membership records
- Improve our services and user experience
- Protect against unauthorized access
Location and Contact Information
You may contact us at:
Strength + Wellness Collective
628 West Morehead
Charlotte, NC 28208Operating Hours:
Monday-Thursday: 5:30 AM – 7:30 PM
Friday: 5:30 AM – 6:30 PM
Saturday: 8:00 AM – 1:00 PM
Sunday: 8:00 AM – 11:00 AM
Information Sharing
We may share your personal information in the following circumstances:
- With your explicit consent
- To complete your booking through Mindbody
- To comply with legal obligations
- To protect our rights or property
- In the event of a business transfer or merger
- With service providers who assist in our operations
Website Analytics and Cookies
Our website uses cookies and analytics tools to improve user experience:
- Essential cookies for website functionality
- Analytics cookies to understand site usage
- Third-party cookies through Mindbody integration
- Social media integration cookies
Data Security
We implement reasonable security measures to protect your information:
- Secure data transmission
- Limited access to personal information
- Regular security assessments
- Industry-standard encryption
Your Rights
You have the right to:
- Access your personal information
- Request corrections to your data
- Opt-out of marketing communications
- Request deletion of your information
- Receive a copy of your data
Changes to Privacy Policy
We reserve the right to update this privacy policy at any time. Changes will be effective immediately upon posting to our website. Continued use of our services after changes indicates acceptance of the updated policy.
Age Restrictions
Our services are intended for adult use. We do not knowingly collect information from individuals under 18 years of age.
For questions about this privacy policy, please contact us at our physical location during business hours